Decision Support Systems, Vol. 41, No. 3, pp. 616-633, 2010
18 Pages Posted: 28 Feb 2010
Date Written: February 28, 2010
In law enforcement applications, there is a critical need for new tools that can facilitate efficient and effective collaboration. Through a field study, we observe that crime analysis, a critical component of law enforcement operations, is knowledge intensive and often involves collaborative efforts from multiple law enforcement officers within and across agencies. To better facilitate such knowledge intensive collaboration and thereby improve law enforcement agencies’ crime-fighting capabilities, we propose a novel methodology based on modeling and implementation techniques from workflow management and information retrieval. This paper presents this process-driven collaboration methodology and its prototype implementation as part of an integrated law enforcement information management environment called COPLINK.
Keywords: Collaborative workflow, Crime analysis, Collaboration support systems, Law enforcement applications
JEL Classification: M1
Suggested Citation: Suggested Citation
Zhao, J. Leon and Bi, Henry H. and Chen, Hsinchun and Zeng, Daniel Dajun and Lin, Chienting Edward and Chau, Michael, Process-Driven Collaboration Support for Intra-Agency Crime Analysis (February 28, 2010). Decision Support Systems, Vol. 41, No. 3, pp. 616-633, 2010. Available at SSRN: https://ssrn.com/abstract=1561232