Process-Driven Collaboration Support for Intra-Agency Crime Analysis

Decision Support Systems, Vol. 41, No. 3, pp. 616-633, 2010

18 Pages Posted: 28 Feb 2010  

J. Leon Zhao

City University of Hong Kong (CityUHK)

Henry H. Bi

Willamette University - Atkinson Graduate School of Management

Hsinchun Chen

University of Arizona - Department of Management Information Systems

Daniel Dajun Zeng

University of Arizona - Department of Management Information Systems

Chienting Edward Lin

affiliation not provided to SSRN

Michael Chau

The University of Hong Kong

Date Written: February 28, 2010

Abstract

In law enforcement applications, there is a critical need for new tools that can facilitate efficient and effective collaboration. Through a field study, we observe that crime analysis, a critical component of law enforcement operations, is knowledge intensive and often involves collaborative efforts from multiple law enforcement officers within and across agencies. To better facilitate such knowledge intensive collaboration and thereby improve law enforcement agencies’ crime-fighting capabilities, we propose a novel methodology based on modeling and implementation techniques from workflow management and information retrieval. This paper presents this process-driven collaboration methodology and its prototype implementation as part of an integrated law enforcement information management environment called COPLINK.

Keywords: Collaborative workflow, Crime analysis, Collaboration support systems, Law enforcement applications

JEL Classification: M1

Suggested Citation

Zhao, J. Leon and Bi, Henry H. and Chen, Hsinchun and Zeng, Daniel Dajun and Lin, Chienting Edward and Chau, Michael, Process-Driven Collaboration Support for Intra-Agency Crime Analysis (February 28, 2010). Decision Support Systems, Vol. 41, No. 3, pp. 616-633, 2010. Available at SSRN: https://ssrn.com/abstract=1561232

J. Leon Zhao

City University of Hong Kong (CityUHK)

83 Tat Chee Avenue
Kowloon
Hong Kong

Henry H. Bi (Contact Author)

Willamette University - Atkinson Graduate School of Management ( email )

900 State Street
Salem, OR 97301
United States

HOME PAGE: http://willamette.edu/mba/faculty-research/faculty/bi/index.html

Hsinchun Chen

University of Arizona - Department of Management Information Systems ( email )

AZ
United States

Daniel Dajun Zeng

University of Arizona - Department of Management Information Systems ( email )

AZ
United States

Chienting Edward Lin

affiliation not provided to SSRN ( email )

Michael Chau

The University of Hong Kong ( email )

School of Business, K.K.Leung Building
The University of Hong Kong, Pokfulam Road
Hong Kong
Hong Kong

HOME PAGE: http://www.business.hku.hk/~mchau/

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