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Electronic Government - A Strategic Tool to Take Decisions (Spanish)

26 Pages Posted: 26 Mar 2010 Last revised: 6 Aug 2014

Diego Cardona

Universidad EAN

Date Written: February 20, 2004


The electronic government has been developed from the decade of the 90 as a governmental tool to support its function as citizen servant. Besides the increasing tendency to apply classic concepts of management in the public scope, it is key to identify the Information and Communications Technologies (ICT) as a support element and not as an aim, in order to improve the decision making process executed by the public managers. In order to justify this asseveration, the basic concepts related to electronic government and its international relevance are presented, to finish challenging our leaders to take advantage of this tool to approach the citizenship.

Notes: Downloadable paper is in Spanish.

Keywords: electronic government, public management, knowledge society

JEL Classification: 038, R50

Suggested Citation

Cardona, Diego, Electronic Government - A Strategic Tool to Take Decisions (Spanish) (February 20, 2004). Available at SSRN: or

Diego Fernando Cardona Madariaga (Contact Author)

Universidad EAN ( email )

Calle 79 # 11-45
Bogota, DC 110231
57 1 5946363 (Phone)

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