Patterns and Structures of Intra-Organizational Learning Networks within a Knowledge-Intensive Organization

Journal of Information Technology (JIT), 2010

16 Pages Posted: 2 Apr 2010

See all articles by Miha Škerlavaj

Miha Škerlavaj

BI Norwegian Business School, Department of Leadership and Organisational Behaviour; University of Ljubljana - Faculty of Economics, Department of Management and Organization

Vlado Dimovski

University of Ljubljana

Kevin C. Desouza

Queensland University of Technology - School of Management; Governance Studies, Center for Technology Innovation; China Institute for Urban Governance

Date Written: March 24, 2010

Abstract

This paper employs the network perspective to study patterns and structures of intra-organizational learning networks. The theoretical background draws from cognitive theories, theories of homophily and proximity, theories of social exchange, the theory of generalized exchange, small-worlds theory, and social process theory. The levels of analysis applied are actor, dyadic, triadic, and global. Confirmatory social network analysis (exponential random graph modeling) was employed for data analysis. Findings suggest: (1) central actors in the learning network are experienced and hold senior positions in the organizational hierarchy; (2) evidence of homophily (in terms of gender, tenure, and hierarchical level relations) and proximity (in terms of geographical and departmental distances) in learning relationships; (3) learning relationships are non-reciprocal; and (4) transitivity and high local clustering with sparse inter-cluster ties are significant for intra-organizational learning networks.

Keywords: organizational learning, social network analysis, centrality, homophily and proximity, reciprocity, transitivity

Suggested Citation

Skerlavaj, Miha and Dimovski, Vlado and Desouza, Kevin C., Patterns and Structures of Intra-Organizational Learning Networks within a Knowledge-Intensive Organization (March 24, 2010). Journal of Information Technology (JIT), 2010. Available at SSRN: https://ssrn.com/abstract=1577766

Miha Skerlavaj (Contact Author)

BI Norwegian Business School, Department of Leadership and Organisational Behaviour ( email )

Nydalsveien 37
Oslo, 0442
Norway

HOME PAGE: http://www.bi.edu

University of Ljubljana - Faculty of Economics, Department of Management and Organization ( email )

Kardeljeva ploscad 17
Ljubljana, 1000
Slovenia

HOME PAGE: http://www.ef.uni-lj.si/en

Vlado Dimovski

University of Ljubljana ( email )

Dunajska 104
Ljubljana, 1000
Slovenia

Kevin C. Desouza

Queensland University of Technology - School of Management ( email )

Brisbane, Queensland 4001
Australia

HOME PAGE: http://www.kevindesouza.net

Governance Studies, Center for Technology Innovation ( email )

1755 Massachusetts Avenue, NW
Washington, DC 20036
United States

China Institute for Urban Governance ( email )

Shanghai, 200030
China

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