Diversity at Jpmorgan Chase: Right is Good Enough for Me (a)

23 Pages Posted: 5 Apr 2010

See all articles by Gerry Yemen

Gerry Yemen

University of Virginia - Darden School of Business

Martin N. Davidson

University of Virginia - Darden School of Business

Abstract

This first case in a two-part series offers a look at diversity recruitment in a Fortune 500 company. With a white male champion at the helm, the A case shows how competent leaders do something interesting with diversity in a hiring system that has a strong pipeline of diverse talent for future consideration. Other Fortune 500 firms ask it to share recruiting best practices. But the head of recruiting wonders if his work efforts will change JPMC when he sees mostly male faces of on the cover of a recent (2008) Fortune magazine.

Excerpt

UVA-OB-0975

August 22, 2009

DIVERSITY AT JPMORGAN CHASE:

RIGHT IS GOOD ENOUGH FOR ME (A)

He wasn't a recruiter. He wasn't a member of any of the firm's minority employee-networking organizations. He wasn't active in national black-leadership organizations. He wasn't even looking to leave his job as a managing director in asset management. But by March 2007, he was Mark Settles, diversity recruiting executive at JPMorgan Chase & Co (JPMC).

Settles was a numbers guy used to handling or managing funds, not people, but something about the recruitment position meshed with Settles's aggressiveness in seeking an edge: He believed he could use his trader's discipline to catapult JPMC to new stature as the Wall Street employer of choice among underrepresented groups. So he took the job.

. . .

Keywords: Recruit, leadership, diversity, talent management, performance, human capital, African American, bankers, engagement, execution

Suggested Citation

Yemen, Gerry and Davidson, Martin N., Diversity at Jpmorgan Chase: Right is Good Enough for Me (a). Darden Case No. UVA-OB-0975. Available at SSRN: https://ssrn.com/abstract=1584134

Gerry Yemen (Contact Author)

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

Martin N. Davidson

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States
434-924-4483 (Phone)
434-243-5020 (Fax)

HOME PAGE: http://www.darden.virginia.edu/faculty/Davidson.htm

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