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Users as Innovators: A Review, Critique, and Future Research Directions

Journal of Management, Vol. 36, No. 4, 2010, pp. 857-875

35 Pages Posted: 23 Apr 2010 Last revised: 12 Jun 2014

Marcel Bogers

University of Copenhagen - Department of Food and Resource Economics (IFRO)

Allan Afuah

University of Michigan at Ann Arbor - Corporate Strategy and International Business; University of Michigan, Stephen M. Ross School of Business

Bettina Bastian

University of Bern

Date Written: September 18, 2009

Abstract

What role do users play during innovation? Ever since it was argued that users can also be the sources of innovation, the literature on the role of users during innovation has grown tremendously. In this paper, we review this growing literature, critique it and develop some of the research questions that could be explored to contribute to this literature and to the theoretical perspectives that underpin the literature.

Keywords: sources of innovation, user innovation, theory, knowledge, co-creation

Suggested Citation

Bogers, Marcel and Afuah, Allan and Bastian, Bettina, Users as Innovators: A Review, Critique, and Future Research Directions (September 18, 2009). Journal of Management, Vol. 36, No. 4, 2010, pp. 857-875. Available at SSRN: https://ssrn.com/abstract=1594104

Marcel Bogers (Contact Author)

University of Copenhagen - Department of Food and Resource Economics (IFRO) ( email )

Unit for Innovation, Entrepreneurship & Management
Rolighedsvej 25
Copenhagen, 1958
Denmark

Allan Afuah

University of Michigan at Ann Arbor - Corporate Strategy and International Business ( email )

701 Tappan Street
Ann Arbor, MI 48109
United States

University of Michigan, Stephen M. Ross School of Business ( email )

701 Tappan Street
Ann Arbor, MI MI 48109
United States

Bettina Bastian

University of Bern ( email )

Gesellschaftsstrasse 49
Bern, BERN 3001
Switzerland

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