Linking Management Reform with Employee Job Satisfaction: Evidence from Federal Agencies

Posted: 26 Apr 2010

See all articles by Kaifeng Yang

Kaifeng Yang

Florida State University - Askew School of Public Administration and Policy

Anthony Kassekert

affiliation not provided to SSRN

Date Written: April 2010

Abstract

Recent public management literature has emphasized the influence of public sector characteristics on employee attitudes, behaviors, and performance. This article assesses how recent management reforms, such as contracting out, civil service overhaul (also known as Title 5 exemptions or removal of civil service protections), and managing for results are associated with employee job satisfaction in the federal government. Using the Federal Human Capital Survey 2006 dataset, this article finds that contracting out and Title 5 exemption are negatively related to job satisfaction. Managing for results, operationalized as perceived performance orientation and innovative culture, is positively related to job satisfaction, but the relationship is moderated by employees’ trust in leadership and their perceptions of the effectiveness and fairness of performance appraisal.

Suggested Citation

Yang, Kaifeng and Kassekert, Anthony, Linking Management Reform with Employee Job Satisfaction: Evidence from Federal Agencies (April 2010). Journal of Public Administration Research and Theory, Vol. 20, Issue 2, pp. 413-436, 2010, Available at SSRN: https://ssrn.com/abstract=1594607 or http://dx.doi.org/10.1093/jopart/mup010

Kaifeng Yang (Contact Author)

Florida State University - Askew School of Public Administration and Policy ( email )

Tallahasse, FL 32306
United States

Anthony Kassekert

affiliation not provided to SSRN ( email )

No Address Available

Here is the Coronavirus
related research on SSRN

Paper statistics

Abstract Views
470
PlumX Metrics