Body Language: Silent Communicator at the Workplace

The IUP Journal of Soft Skills, Vol. 4, Nos. 1 & 2, pp. 29-36, March & June 2010

Posted: 19 May 2010

See all articles by Daisy N. Kurien

Daisy N. Kurien

Xcellon Institute-School of Business

Date Written: May 18, 2010

Abstract

The role of body language in communication is pivotal and unquestionable. Body language comprising of postures, gestures, eye contacts, facial expressions, etc., speaks more than any content delivered verbally. In today’s highly competitive environment, an employee spends most of his time at workplace. Out of his experience, he practices self-control and keeps check on his verbal communication. But, body language surpasses all controls and invariably reveals the bare truth. The interpretations of body language differ and thus they may not always necessarily convey the real feelings of an individual. Thus being more sensitive to the need of others - employer, colleagues, customers, etc. - one must improve his/her nonverbal communication. The implications of body language need to be understood by the employer as well as the employees. A better understanding of right body language brings success at workplace and contributes to the growth of the organization. It also opens more avenues of growth at personal and professional front, for the employees of the organization. This paper aims at understanding the role of body language and its interpretation at workplace. It is an attempt to understand nonverbal cues of individuals employed to enhance positivity at the workplace.

Suggested Citation

Kurien, Daisy N., Body Language: Silent Communicator at the Workplace (May 18, 2010). The IUP Journal of Soft Skills, Vol. 4, Nos. 1 & 2, pp. 29-36, March & June 2010, Available at SSRN: https://ssrn.com/abstract=1610020

Daisy N. Kurien (Contact Author)

Xcellon Institute-School of Business ( email )

Ahmedabad, Gujarat
India

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