Delivering Service Indicators in Education and Health in Africa: A Proposal

26 Pages Posted: 20 Apr 2016

See all articles by Tessa Bold

Tessa Bold

Stockholm University - Institute for International Economic Studies (IIES)

Bernard Gauthier

HEC Montreal

Jakob Svensson

Stockholm University - Institute for International Economic Studies (IIES); Centre for Economic Policy Research (CEPR)

Waly Wane

World Bank

Date Written: June 1, 2010

Abstract

The Delivering Service Indicators seek to provide a set of indices for benchmarking service delivery performance in education and health in Africa in order to track progress in and across countries over time. It seeks to enhance effective and active monitoring of service delivery systems and to become an instrument of public accountability and good governance in Africa. The main perspective adopted by the Delivering Service Indicators index is one of citizens accessing services and facing potential shortcomings in those services available to them. The index is thus presented as a Service Delivery Report Card on education and health. However, unlike traditional citizen report cards, it assembles objective information from micro level surveys of service delivery units.

Keywords: Health Monitoring & Evaluation, Governance Indicators, Public Sector Expenditure Policy, Population Policies, Education For All

Suggested Citation

Bold, Tessa and Gauthier, Bernard and Svensson, Jakob and Wane, Waly, Delivering Service Indicators in Education and Health in Africa: A Proposal (June 1, 2010). World Bank Policy Research Working Paper No. 5327, Available at SSRN: https://ssrn.com/abstract=1619169

Tessa Bold

Stockholm University - Institute for International Economic Studies (IIES) ( email )

Stockholm, SE-10691
Sweden

Bernard Gauthier (Contact Author)

HEC Montreal ( email )

3000, Chemin de la Côte-Sainte-Catherine
Montreal, Quebec H3T 2A7
Canada
514-340-6809 (Phone)
514-340-6469 (Fax)

HOME PAGE: http://https://www.hec.ca/en/profs/bernard.gauthier.html

Jakob Svensson

Stockholm University - Institute for International Economic Studies (IIES) ( email )

Stockholm, SE-10691
Sweden
+46 8 163 060 (Phone)
+46 8 161 443 (Fax)

Centre for Economic Policy Research (CEPR)

London
United Kingdom

Waly Wane

World Bank ( email )

1818 H Street, N.W.
Washington, DC 20433
United States

HOME PAGE: http://econ.worldbank.org/staff/wwane

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