Abstract

https://ssrn.com/abstract=1632824
 
 

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Sustainability Measurements in the Built Hospitality Environment: Asset Ownership & Operational Choices


Jie J. Zhang


University of Vermont - School of Business Administration

Nitin Joglekar


Boston University - Department of Operations and Technology Management

Rohit Verma


Cornell University - School of Hotel Administration

June 22, 2010

Boston University School of Managment Working Paper 2010-31

Abstract:     
An exploratory study has been conducted to establish two sustainability measures reflecting consumption of resources at 984 sites in the U.S. hospitality industry over an 8 year period: first one is driven by operating factors (OPF), and the other is driven by consumer behavior related factors (BEF). A comparative analysis of these factors based on local differences at these sites is offered: ownership - manage self owned asset versus hire professional management company; type of management structure - franchisee/chain versus third-party oversight; location - urban versus rural; type of ambient climate - hot versus cold; and the type of consumer - corporate groups vs. individuals served. Systematic differences are observed between the average OPF and BEF measurements based on these variegated local differences. These differences inform the development of a framework to assess the tensions between investments made by asset owners and the commitment by its operator to implement sustainable operating practices.

Number of Pages in PDF File: 33

Keywords: environmental sustainability measure, technical efficiency, built environment


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Date posted: July 3, 2010 ; Last revised: May 30, 2014

Suggested Citation

Zhang, Jie J. and Joglekar, Nitin and Verma, Rohit, Sustainability Measurements in the Built Hospitality Environment: Asset Ownership & Operational Choices (June 22, 2010). Boston University School of Managment Working Paper 2010-31. Available at SSRN: https://ssrn.com/abstract=1632824 or http://dx.doi.org/10.2139/ssrn.1632824

Contact Information

Jie J. Zhang (Contact Author)
University of Vermont - School of Business Administration ( email )
Burlington, VT 05405
United States
HOME PAGE: http://www.uvm.edu/business/?Page=profile.php&id=423
Nitin Joglekar
Boston University - Department of Operations and Technology Management ( email )
United States
Rohit Verma
Cornell University - School of Hotel Administration ( email )
435B Statler Hall
Ithaca, NY 14853-6902
United States
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