Towards Healthy Professional-Client Relationships: The Value of an Interprofessional Training Course

Journal of Interprofessional Care, Vol. 23, No. 1, pp. 16-29

Posted: 1 Aug 2010 Last revised: 3 Feb 2012

See all articles by Patricia Fronek

Patricia Fronek

Griffith University - School of Human Services and Social Work

Melissa Kendall

Queensland Health

Greg Ungerer

Queensland Health

Julianne Malt

Queensland Health

Ellen Eugarde

Queensland Health

Timothy Geraghty

Queensland Health

Date Written: 2009

Abstract

Boundary violations that threaten professional-client relationships are rarely discussed at the coalface. There is an assumption that healthcare practitioners have the skills necessary to manage professional boundary dilemmas with clients. The issue, if addressed, is usually confined to discipline specific education and training. A one-day Professional Boundaries for Health Professionals (PBHP) training program was developed in response to real life practice dilemmas experienced by health practitioners across the continuum of care. The program was delivered to 109 participants throughout the state of Queensland, Australia, from government and non-government organizations. Participants were doctors, nurses, allied health (physiotherapists, occupational therapists, social workers, psychologists, dietitians, speech therapists), therapy assistants and personal care staff from a diverse range of hospital and community settings. Evaluations of PBHP suggest that the interprofessional learning context was valued with specific advantages identified in the use of adult learning approaches, the teaching of ethical decision making principles, the value of supervision and peer support and the opportunities provided for critical reflection. The effectiveness of training for healthcare practitioners in this area is discussed as a meaningful way of developing skills and engendering collaborative relationships between professional (e.g., occupational therapist, social worker) and paraprofessional (e.g., therapy assistant, personal care worker) groups. A combination of intensive training in professional boundaries.

Keywords: ethics, professional boundaries, training, interprofessional

Suggested Citation

Fronek, Patricia and Kendall, Melissa and Ungerer, Greg and Malt, Julianne and Eugarde, Ellen and Geraghty, Timothy, Towards Healthy Professional-Client Relationships: The Value of an Interprofessional Training Course (2009). Journal of Interprofessional Care, Vol. 23, No. 1, pp. 16-29 . Available at SSRN: https://ssrn.com/abstract=1651988

Patricia Fronek (Contact Author)

Griffith University - School of Human Services and Social Work ( email )

Parklands Drive
Soutport
Gold Coast, QLD 4222
Australia
61 (0) 7 55529345 (Phone)
61 (0) 7 55528562 (Fax)

HOME PAGE: http://www.griffith.edu.au/health/school-human-services-social-work/staff/dr-patricia-fronek

Melissa Kendall

Queensland Health ( email )

147-163 Charlotte Street
Brisbane, Queensland 4000
Australia

Greg Ungerer

Queensland Health ( email )

147-163 Charlotte Street
Brisbane, Queensland 4000
Australia

Julianne Malt

Queensland Health ( email )

147-163 Charlotte Street
Brisbane, Queensland 4000
Australia

Ellen Eugarde

Queensland Health ( email )

147-163 Charlotte Street
Brisbane, Queensland 4000
Australia

Timothy Geraghty

Queensland Health ( email )

147-163 Charlotte Street
Brisbane, Queensland 4000
Australia

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