A Pattern-Based Tool for Knowledge Management in Virtual Projects

The IUP Journal of Knowledge Management, Vol. VIII, No. 3, pp. 60-80, July 2010

Posted: 4 Aug 2010

See all articles by Pujak Arora

Pujak Arora

University of Nebraska at Omaha

Dawn Owens

University of Nebraska at Omaha

Deepak Khazanchi

University of Nebraska at Omaha

Date Written: August 4, 2010

Abstract

Modern businesses face many challenges in today’s increasingly complex environment characterized by uncertainty, rapid change, technological innovation and globalization. This necessitates the need for organizations to effectively share and manage knowledge to improve operational efficiency and enhance competitiveness. The ability to leverage knowledge effectively distinguishes a competitive firm from others. The increasing use of virtual projects and teams has presented challenges to effective knowledge sharing. This paper describes a software tool to facilitate knowledge management in virtual projects. Based on previous theoretical and empirical work on the notion of patterns in virtual projects by Khazanchi and Zigurs (2005, and 2008), a tool is developed to support the capturing of such patterns. Following a brief summary of the foundational concepts, the main components of the pattern-based knowledge management tool are described. Also discussed are the ways in which the tool can facilitate knowledge creation and knowledge transfer in virtual projects.

Keywords: Pattern theory, Virtual project, Knowledge management, Pattern-based software tool

Suggested Citation

Arora, Pujak and Owens, Dawn and Khazanchi, Deepak, A Pattern-Based Tool for Knowledge Management in Virtual Projects (August 4, 2010). The IUP Journal of Knowledge Management, Vol. VIII, No. 3, pp. 60-80, July 2010, Available at SSRN: https://ssrn.com/abstract=1653139

Pujak Arora (Contact Author)

University of Nebraska at Omaha ( email )

6001 Dodge Street
United States

Dawn Owens

University of Nebraska at Omaha ( email )

60001 Dodge Street
PKI 172, Omaha, NE 68182
United States

Deepak Khazanchi

University of Nebraska at Omaha ( email )

College of Information Science & Technology
The Peter Kiewit Institute, PKI 172C
Omaha, NE 68182
United States
+1402554-2029 (Phone)

HOME PAGE: http://khazanchi.ist.unomaha.edu

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