Herding Cats at Maple Leaf Consulting

19 Pages Posted: 16 Aug 2010 Last revised: 18 Aug 2010

Date Written: August 14, 2010


This context for this case is an un-bureaucratic, medium-sized engineering firm engaged in knowledge work. The challenge for students is to use various forms of management control to resolve a pending organizational crisis, i.e., Maple Leaf Consulting is expected to fail within 18 months unless it develops a different and more effective means for managing and motivating employees. Regular management accounting controls will not be sufficient; the forms of control required are those with which students are likely to have less familiarity. Students will need to understand the balanced scorecard as well as cultural and personal controls to provide an effective response.

Keywords: Teaching Case, Management Accounting, Controls

JEL Classification: M40

Suggested Citation

Ogata, Ken and Spraakman, Gary, Herding Cats at Maple Leaf Consulting (August 14, 2010). Available at SSRN: https://ssrn.com/abstract=1658837 or http://dx.doi.org/10.2139/ssrn.1658837

Ken Ogata

York University ( email )

4700 Keele Street
Toronto, Ontario M3J 1P3

Gary Spraakman (Contact Author)

York University ( email )

Room 282 Atkinson Building
York University
Toronto, Ontario M3J 1P3
416 736 2100,22155 (Phone)
416 736 5963 (Fax)

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