How We Surveyed Doctors to Learn What They Want from Computers and Technology
Computers in Libraries
Posted: 22 Aug 2010
Date Written: January 1, 2008
Librarians at New York City's Bellevue Hospital Center needed to write a 3-year strategic plan that included technology data. In this article, they describe how they surveyed doctors and residents about their technology and internet use to determine what the Bellevue Medical Library needed to do in order to support those who deliver medical care. Specifically, they needed to know where doctors use computers, why and where they use the internet, and where they search for information. They explain how they chose survey questions, reveal what they learned from the doctors' completed surveys, and describe how that data was used to plan services. The results helped them write their plan and justify a big budget increase to purchase more computers. Five tips are presented for writing survey questions about technology and internet use.
Keywords: doctors, technology, internet, surveys, strategic plan
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