Impact of Emotions on Employee’s Job Performance: An Evidence from Organizations of Pakistan
6 Pages Posted: 30 Aug 2010 Last revised: 21 Dec 2018
Date Written: August 29, 2010
Emotions are pure human psychological phenomena. An employee is critically affected by their behaviors in the workplace. An employee’s emotions and overall temperament have a significant impact on his job performance, decision making skills, team spirit, and leadership and turnover. What employees feel and how they express their emotions affects their performance. Emotions directly influence decision making, creativity and interpersonal relations. This research study analyzes the effects of emotions on employees’ job performance and investigates the relationship between anger, interest, and trust of an individual in the work place with job performance. Results showed that emotions in the workplace were considered important in relation to employees’ well being and job satisfaction only. Anger often leads to aggressions towards colleagues while sadness leads to dissatisfaction with the job. An emotion like anger, interest trust is not instantaneous, nor is it prolonged like a mood; rather emotion is a brief episode of synchronized changes in mind and body which directly effects the employee’s performance.
Keywords: Emotions, human behavior, job performance
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