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The Systemic Dimension of Operational Decision in Complex Systems Work

Take-Off Journal, November 2009

Posted: 16 Sep 2010  

José J. M. Sampaio

Technical University of Lisbon - SOCIUS - Organisations and Socio-Economic Research Centre - Economics and Mangement School

Date Written: November 1, 2009

Abstract

This paper refers to some of my research findings on Decision Making Processes in complex systems work. Starting as a complex cognitive process strongly contextualized in the operating environment, it ends up, in complex systems work, as an equally complex network of actors and systems (human and technological) that are confronted, in real time, with uncertainty , a large amount of information and feedback and with multiple standards and operating procedures.

Keywords: Systemic Decision Making Processes, Situational Awareness, Complex Systems Work, Human and Technological Agents

JEL Classification: A14, D81, D83, O30

Suggested Citation

Sampaio, José J. M., The Systemic Dimension of Operational Decision in Complex Systems Work (November 1, 2009). Take-Off Journal, November 2009. Available at SSRN: https://ssrn.com/abstract=1677065

Jose J. M. Sampaio (Contact Author)

Technical University of Lisbon - SOCIUS - Organisations and Socio-Economic Research Centre - Economics and Mangement School ( email )

Rua Miguel Lupi, 20
Lisboa, 1249- 078
Portugal
(+351) 213 951 787 / 213925800 (Phone)

HOME PAGE: http://https://sites.google.com/site/josejoaosampaioweb/

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