D(R)E(A)Ming for a Quality World (a Redeeming Deming Exercise: Part I)
12 Pages Posted: 18 Oct 2010 Last revised: 16 Jan 2011
Date Written: October 15, 2010
Dr William Edward Deming was a dedicated ‘Dreamer’ of a Reengineered Quality world, who plans for a holistic consummation of functions to an overall success. He spelt the need of education for the masses to work for the new philosophy which formed the basics of industrial revival. Deming argued this was the key to competitive advantage’ and a guide to various other processes, but were grossly overlooked. He called the cause of this lack of quality concern as sins, and proposed that the key to competitive advantage lies in Quality.
Deming was additionally a big proponent of core knowledge and the analytical ability to understand variation through the application of statistics and of People’s role therein. This was considered as a psychology problem whose attribute was essential. The system interfaced as the Theory of Profound Knowledge – a saviour of Organizational systems. Unfortunately the role and value of Deming was recognized much later by America (say in mid 70’s) , which is described in following verse:
Quality, which Deming had defined it, as a ‘key to competitive advantage’, That, Japan exploited the coveted Knowledge’ for such a proposed privilege, Wow! America ventured ‘how did Japan succeed’ an ordeal for revival? The present paper is an attempt to recall Deming’s contribution towards aspiring for a Quality world.
Keywords: Theory of profound knowledge, Deming’s 14 points, Definition of Quality, ‘Engine of Organisational Growth’
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