Exploring Large Collections of Ideas in Collaborative Settings Through Visualization

7 Pages Posted: 24 Nov 2010

See all articles by Christoph Riedl

Christoph Riedl

Northeastern University - D’Amore-McKim School of Business; Northeastern University - College of Computer and Information Science; Harvard University - Institute for Quantitative Social Science

Steffen Wagner

Technische Universität München (TUM) - Information Systems

J. M. Leimeister

University of St. Gallen; University of Kassel - Information Systems

Helmut Krcmar

Technische Universität München (TUM)

Date Written: November 24, 2010

Abstract

As innovation becomes more and more important companies increasingly turn to their customers, suppliers, and other external actors to collect ideas for new products and services. Following such an open innovation approach organizations have launched online innovation communities where users collaboratively generate and refine ideas. These communities can generate large amounts of ideas in relatively short time periods. For example, the Starbucks innovation community mystarbucksidea.com contains over 88,000 ideas after just two years. To harness the value created through this collaboration and make resulting data usable for later stages of the innovation process we developed a visualization to explore large pools of user-generated ideas. We empirically collected requirements through expert interviews with innovation managers which we then translated into a concrete implementation of a Web-based visualization tool. The visualization serves two purposes. First, it offers a way to explore large idea pools resulting from collaborative idea generation activities. Second, it can be used to generate new input to further develop ideas through collaboration, e.g., by combining similar ideas.

Keywords: Open Innovation, Innovation Community, Collective Intelligence, Collaboration, Visualization, Human-Computer Interaction

JEL Classification: D80

Suggested Citation

Riedl, Christoph and Wagner, Steffen and Leimeister, Jan Marco and Krcmar, Helmut, Exploring Large Collections of Ideas in Collaborative Settings Through Visualization (November 24, 2010). Proceedings of 20th Annual Workshop on Information Technologies and Systems, 2010. Available at SSRN: https://ssrn.com/abstract=1714523

Christoph Riedl (Contact Author)

Northeastern University - D’Amore-McKim School of Business ( email )

360 Huntington Ave.
Boston, MA 02115
United States

HOME PAGE: http://www.christophriedl.net

Northeastern University - College of Computer and Information Science ( email )

360 Huntington Avenue
Boston, MA 02115
United States

Harvard University - Institute for Quantitative Social Science ( email )

1737 Cambridge St.
Cambridge, MA 02138
United States

HOME PAGE: http://christophriedl.net

Steffen Wagner

Technische Universität München (TUM) - Information Systems ( email )

Boltzmannstr. 3
Garching b. Munich, 85748
Germany

Jan Marco Leimeister

University of St. Gallen ( email )

Varnbuelstr. 14
Saint Gallen, St. Gallen CH-9000
Switzerland

University of Kassel - Information Systems ( email )

Nora-Platiel 4
Kassel, 34127
Germany

Helmut Krcmar

Technische Universität München (TUM) ( email )

Arcisstrasse 21
Munich, DE 80333
Germany

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