References (57)


Citations (2)



Lending to Small Businesses: The Value of Soft Information

Emilia Garcia-Appendini

University of St. Gallen - School of Finance

January 28, 2011

We examine whether banks use soft information in their lending decisions. To overcome the problem of soft information measurement, we analyze whether publicly available variables that are correlated with the borrowers' credit quality are more significant in explaining the lending decisions of banks that have no soft information. We find that the power of these variables to predict credit outcomes is lower whenever the bank has access to soft information. The results indicate the importance of soft information in small business lending, and are robust to several measures of soft information availability, and to a potentially endogenous relationship between soft information and credit quality.

Number of Pages in PDF File: 40

Keywords: Soft information, banking, credit history, reputation

JEL Classification: G21, G32, D82

Open PDF in Browser Download This Paper

Date posted: January 31, 2011  

Suggested Citation

Garcia-Appendini, Emilia, Lending to Small Businesses: The Value of Soft Information (January 28, 2011). Available at SSRN: https://ssrn.com/abstract=1750056 or http://dx.doi.org/10.2139/ssrn.1750056

Contact Information

Emilia Garcia-Appendini (Contact Author)
University of St. Gallen - School of Finance ( email )
Rosenbergstrasse 52
St.Gallen, CH-9000

Feedback to SSRN

Paper statistics
Abstract Views: 893
Downloads: 223
Download Rank: 103,479
References:  57
Citations:  2