Workplace Performance, Worker Commitment and Loyalty

35 Pages Posted: 31 Jan 2011

See all articles by Sarah Brown

Sarah Brown

University of Sheffield - Department of Economics; IZA Institute of Labor Economics

Jolian McHardy

University of Sheffield - Department of Economics

Robert McNabb

Cardiff University - Cardiff Business School

Karl Taylor

University of Sheffield - Department of Economics

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Abstract

Using matched employer-employee level data drawn from the 2004 UK Workplace and Employee Relations Survey, we explore the determinants of a measure of worker commitment and loyalty (CLI) and whether CLI influences workplace performance. Factors influencing employee commitment and loyalty include age and gender, whilst workplace level characteristics of importance include human resource practices. With respect to the effects of employee commitment and loyalty upon the workplace, higher CLI is associated with enhanced workplace performance. Our findings that workplace human resources influence CLI suggest that employers may be able to exert some influence over the commitment and loyalty of its workforce, which, in turn, may affect workplace performance.

Keywords: commitment, financial performance, labor productivity, loyalty

JEL Classification: J20, J50

Suggested Citation

Brown, Sarah and McHardy, Jolian and McNabb, Robert and Taylor, Karl B., Workplace Performance, Worker Commitment and Loyalty. IZA Discussion Paper No. 5447. Available at SSRN: https://ssrn.com/abstract=1751429

Sarah Brown (Contact Author)

University of Sheffield - Department of Economics

9 Mappin Street
Sheffield, S1 4DT
United Kingdom

IZA Institute of Labor Economics

P.O. Box 7240
Bonn, D-53072
Germany

Jolian McHardy

University of Sheffield - Department of Economics ( email )

9 Mappin Street
Sheffield, S1 4DT
United Kingdom
+44 0114 22 23460 (Phone)
+44 114 222 3458 (Fax)

HOME PAGE: http://www.shef.ac.uk/economics/staff/jmchardy/index.html

Robert McNabb

Cardiff University - Cardiff Business School ( email )

Aberconway Building
Colum Drive
Cardiff CF10 3EU
United Kingdom
+44 (0) 29 2087 5210 (Phone)
+44 (0) 29 2087 4419 (Fax)

HOME PAGE: http://www.cf.ac.uk/carbs/econ/mcnabb/

Karl B. Taylor

University of Sheffield - Department of Economics ( email )

9 Mappin Street
Sheffield, S1 4DT
United Kingdom

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