Managing Maintenance Knowledge in the Context of Large Engineering Projects: Theory and Case Study

Journal of Information & Knowledge Management, Vol. 2, No. 3, pp. 1-17, 2003

35 Pages Posted: 13 Feb 2011  

William P. Hall

University of Melbourne - Melbourne School of Engineering; Kororoit Institute

Date Written: 2003

Abstract

Tenix Defence, one of Australia's largest defence contractors, depends on winning bids and managing contracts for long-lifecycle engineering projects. The ability to capture, manage and deliver project knowledge in explicit formats is crucial to its success. Tenix is moving from a paradigm of traditional paper documents to electronically managing and automating structured knowledge artefacts in a knowledge management framework based on Karl Popper's (1973) three worlds of knowledge. The new technology captures the authors' implicit knowledge that was inevitably lost when working with paper documents and also moves aspects of personal cognition from the subjective and personal World 2 into the objective, virtual and persistent World 3.

Keywords: Karl Popper; Michael Polanyi, Knowledge Management, Contexts, Annotation, Product Lifecycle Management, Management

JEL Classification: L15, L23, L69, O30

Suggested Citation

Hall, William P., Managing Maintenance Knowledge in the Context of Large Engineering Projects: Theory and Case Study (2003). Journal of Information & Knowledge Management, Vol. 2, No. 3, pp. 1-17, 2003. Available at SSRN: https://ssrn.com/abstract=1760141

William P. Hall (Contact Author)

University of Melbourne - Melbourne School of Engineering ( email )

185 Pelham Street, Carlton, Victoria 3053
Melbourne, Victoria 3010
Australia

HOME PAGE: http://www.orgs-evolution-knowledge.net

Kororoit Institute ( email )

127 Power Street
St Albans, Vic. 3021
Australia

HOME PAGE: http://kororoit.org

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