Networking Distributed Public Expertise: Strategies for Citizen Sourcing Advice to Government

One of a Series of Occasional Papers in Science and Technology Policy, Science and Technology Policy Institute, Institute for Defense Analyses, Pennsylvania Avenue, Washington D.C., August, 2010

40 Pages Posted: 24 Feb 2011 Last revised: 3 Dec 2015

William H. Dutton

Michigan State University - Quello Center

Date Written: February 23, 2011

Abstract

The potential of crowd sourcing has captured the imagination of many managers and professionals across all sectors of society, but left many others quite skeptical. This is not only because conceptions of the wisdom of crowds appear counter-intuitive, but also, if taken literally, these concepts can be misleading and therefore dysfunctional for governments seeking to adopt innovations in distributed collaboration. This paper challenges conventional notions of the wisdom of crowds, arguing that distributed intelligence must be well structured by technical platforms and management strategies. After clarifying these conceptual issues, the paper explains how collaborative networking can be used to harness the distributed expertise of citizens, as distinguished from citizen consultation, which seeks to engage citizens – each on an equal footing. Networking the public as advisors aims to involve experts on particular public issues and problems distributed anywhere in the world. The paper then describes the lessons learned from previous efforts to citizen source advice, and why governments should again pursue this strategy as a means to inform policy and decision-making. This is followed by a set of nine strategies for fostering the bottom-up development of governmental initiatives aimed at harnessing distributed public expertise.

Keywords: crowdsourcing, citizen sourcing, expertise, distributed intelligence, civic intelligence, collaboration

Suggested Citation

Dutton, William H., Networking Distributed Public Expertise: Strategies for Citizen Sourcing Advice to Government (February 23, 2011). One of a Series of Occasional Papers in Science and Technology Policy, Science and Technology Policy Institute, Institute for Defense Analyses, Pennsylvania Avenue, Washington D.C., August, 2010. Available at SSRN: https://ssrn.com/abstract=1767870

William H. Dutton (Contact Author)

Michigan State University - Quello Center ( email )

406 Communication Arts Building
East Lansing, MI 48824-1212
United States

HOME PAGE: http://quello.msu.edu

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