Chapter 2: Systems: Applying Electronic Technology in Work Groups
McGrath, J. E., Hollingshead, A. B., GROUPS INTERACTING WITH TECHNOLOGY, Newbury Park, CA: Sage Publications Inc., 1994
14 Pages Posted: 23 Mar 2011
Electronic systems for supporting groups can be classified into four major categories based on the functional role they play in groups. Those four functional roles are internal group communication, external group communication, information access and storage, and group performance support.
Keywords: groups, technology,collaboration, CMC
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