Chapter 4: A Summary of Empirical Evidence Regarding the Effects of Electronic Technology in Work Groups
McGrath, J. E., Hollingshead, A. B., GROUPS INTERACTING WITH TECHNOLOGY, Newbury Park, CA: Sage Publications Inc., 1994
12 Pages Posted: 23 Mar 2011
Date Written: March, 20 2011
This chapter reviews the empirical research on collaboration technologies and work groups. We carried out an extensive review of 50 journals, and all of the books, technology reports and working papers we could find across disciplines. A total of 51 articles were reviewed with more than 150 findings. The appendix contains an annotated bibliography of that work.
Keywords: groups, collaboration, technology, group decision support systems, group support systems
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