Impact of Employee Empowerment on Job Satisfaction: An Empirical Analysis of Pakistani Service Industry

Interdisciplinary Journal of Contemporary Research in Business, Vol. 2, No. 11, p. 680, 2011

6 Pages Posted: 11 Apr 2011

See all articles by Ahmed Imran Hunjra

Ahmed Imran Hunjra

University of Waikato; Pir Mehr Ali Shah Arid Agriculture University Rawalpindi (PMAS)

Naeeem Ul Haq

affiliation not provided to SSRN

Syed Waqar Akbar

affiliation not provided to SSRN

Muhammad Yousaf

affiliation not provided to SSRN

Date Written: April 7, 2011

Abstract

The purpose of this study is to determine the relationship between employee empowerment and job satisfaction in Pakistani service industry. This study also examines the difference between job satisfaction level of male and female employees. The questionnaire consisting twenty four statements was used for collection of data and was distributed among 200 employees of service industries in Pakistan. SPSS was used for analysis. Results indicate that employee empowerment has positive and significant impact on job satisfaction. The results also confirm a significant difference between male and female employees job satisfaction level. Evidence depicts that male employees are more satisfied from their jobs.

Keywords: Employee Empowerment, Job Satisfaction, Service industry, Employees

Suggested Citation

Hunjra, Ahmed Imran and Ul Haq, Naeeem and Akbar, Syed Waqar and Yousaf, Muhammad, Impact of Employee Empowerment on Job Satisfaction: An Empirical Analysis of Pakistani Service Industry (April 7, 2011). Interdisciplinary Journal of Contemporary Research in Business, Vol. 2, No. 11, p. 680, 2011. Available at SSRN: https://ssrn.com/abstract=1805942

Ahmed Imran Hunjra (Contact Author)

University of Waikato ( email )

Te Raupapa
Private Bag 3105
Hamilton, 3240
New Zealand

Pir Mehr Ali Shah Arid Agriculture University Rawalpindi (PMAS) ( email )

Muree Road Rawalpindi
Shamsabad, Punjab 44000
Pakistan
00923457162527 (Phone)

Naeeem Ul Haq

affiliation not provided to SSRN

No Address Available

Syed Waqar Akbar

affiliation not provided to SSRN

Muhammad Yousaf

affiliation not provided to SSRN

No Address Available

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