Social Business, Accountability, and Performance Reporting

Humanomics, Forthcoming

25 Pages Posted: 10 Apr 2011

See all articles by Mawdudur Rahman

Mawdudur Rahman

Suffolk University - Sawyer School of Management

Mostaq M. Hussain


Date Written: March 14, 2011


Social business (SB) is relatively a new form of business. It aims to provide an access to the poor and the under-privileged to the economic opportunities by complementing the objectives of profit making business and non-profit agencies. SB distinguishes itself by its vision, mission, and operating strategies from other forms of organization. It includes businesses that have all the gains of a business enterprise, as it has its goal benefiting the poor.

In SB paradigm wealth creation and consumption is a partnership. The poor people are not looked upon as a burden of the society; with opportunities given they may become partners in the economic cycle of wealth creation. It will bring benefits to all. In order to sustain the wealth creation and consumption partnership, the need for moderation of the social ideology becomes a pertinent social imperative.

The issue of accountability in social business needs to be addressed from three different perspectives: 1) social goals, 2) business motivation, and 3) accounting. Accountability and performance measurements for social business should be based on multiple disciplines, include financial and non-financial measures. It should include financial accounting reporting requirements for business entities and credible effectiveness measures of social enterprises.

In this paper we have discussed fourteen measurement techniques and suggested a modified Balanced Scorecard (BSC) for Social business. The paper includes guidelines for implementing the proposed BSC, performance measurements and reporting techniques for social business.

Suggested Citation

Rahman, Mawdudur and Hussain, Mostaq M., Social Business, Accountability, and Performance Reporting (March 14, 2011). Humanomics, Forthcoming. Available at SSRN:

Mawdudur Rahman (Contact Author)

Suffolk University - Sawyer School of Management ( email )

Boston, MA 02108
United States
617-573-8372 (Phone)

Mostaq M. Hussain

UNBSJ ( email )

Saint John, Canada
Saint John, New Brunswick E2L 4L5
506-6485805 (Phone)
506-648-5574 (Fax)

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