Empowering IDPs with SMS: A Randomized Controlled Trial in Bogota

34 Pages Posted: 25 Apr 2011

See all articles by Mariana Blanco

Mariana Blanco

Universidad del Rosario

Juan F. Vargas

Universidad del Rosario - Faculty of Economics

Date Written: December 2010

Abstract

This paper studied whether the use of short message service (SMS) technology effectively informed Bogotas population of internally displaced persons (IDPs) about its eligibility to receive social benefits. Half of the sample population was randomly informed of their eligibility via SMS and their awareness of available benefits was estimated. On average, treated households are more aware of their rights; however, awareness varies across benefit type. The study recommends expanding the use of SMS as a policy instrument and as a means for empowering IDPs.

Suggested Citation

Blanco, Mariana and Vargas, Juan F., Empowering IDPs with SMS: A Randomized Controlled Trial in Bogota (December 2010). IDB Working Paper No. 77, Available at SSRN: https://ssrn.com/abstract=1818755 or http://dx.doi.org/10.2139/ssrn.1818755

Mariana Blanco (Contact Author)

Universidad del Rosario ( email )

Bogota
Colombia

HOME PAGE: http://mbnet26.googlepages.com/home

Juan F. Vargas

Universidad del Rosario - Faculty of Economics ( email )

Casa Pedro Fermín
Calle 14 # 4-69
Bogota
Colombia

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