Communicated Knowledge: A Learning Foundation

International Journal of Organizational Analysis, Vol. 5, No. 1, pp. 25-58, 1997

34 Pages Posted: 9 May 2011

See all articles by G. Page West

G. Page West

Wake Forest University

G. Dale Meyer

The Meyer Group, Inc.; University of Colorado at Boulder; Western Partners Worldwide Foundation

Date Written: May 4, 2011

Abstract

Organizational learning capabilities are embedded in organizational communication systems and processes related to knowledge creation and articulation. The emergence of new organizational forms (such as horizontal organizations) in rapidly-changing environments and hyper-competitive markets underscores the need to better understand these foundational sources of learning. In fact the reason horizontal organizations may find success is that their structure is intended to promote communications systems and processes which enhance a knowledge response sequence similar to a stimulus-response sequence associated with learning. These systems permit managers to quickly gather information, respond with agility in making decisions, and continue to make ongoing adjustments. Firms which understand the need to build their communications capabilities may be characterized as meta-learning organizations. Resource-based theory suggests that communications systems and processes are thus sources of competitive advantage. Future empirical research on organizational learning may progress by evaluating specific measures of communication process as proxies for learning processes.

Keywords: organizational learning, knowledge, communication

Suggested Citation

West, G. Page and Meyer, G. Dale, Communicated Knowledge: A Learning Foundation (May 4, 2011). International Journal of Organizational Analysis, Vol. 5, No. 1, pp. 25-58, 1997. Available at SSRN: https://ssrn.com/abstract=1831962

G. Page West (Contact Author)

Wake Forest University ( email )

School of Business
1834 Wake Forest Road
Winston-Salem, NC 27106
United States

G. Dale Meyer

The Meyer Group, Inc. ( email )

Interurban Park
1800 Bluebell Avenue
Boulder, CO 80302-8022
United States
303-442-4319 (Phone)

University of Colorado at Boulder ( email )

1070 Edinboro Drive
Boulder, CO 80309
United States

Western Partners Worldwide Foundation ( email )

Interurban Park
1800 Bluebell Avenue
Boulder, CO 80302-8022
United States

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