Network Neutrality Debate: An End User's Perspective

15 Pages Posted: 10 May 2011

See all articles by Changi Nam

Changi Nam

Korea Advanced Institute of Science and Technology (KAIST)

Hong-kyu Lee

Korea Advanced Institute of Science and Technology (KAIST)

Seongcheol Kim

Korea University

Taehee Kim

Hynix Semiconductor Inc.

Date Written: March 31, 2011

Abstract

Network neutrality has recently become a major issue in the telecommunications industry as the demand for services which need more bandwidth have continued to grow. It is frequently argued that network neutrality is necessary to guarantee fair competition, continuous innovation among contents and application providers and to protect access by end users to network. However, network operators argue that it may reduce the incentive to upgrade their networks, and thereby a high quality of services (QoS) may not be guaranteed. Although network neutrality is a controversial issue that can affect the interests of a wide range of stakeholders, previous studies have only focused on the debate between network operators and contents and application providers, without taking into consideration of end users who are one of the most important stakeholders. This paper attempts to review the network neutrality debate from the perspective of end users by examining which attributes they prefer in broadband Internet services. The results imply that Internet access speed is the most important factor and that a user-oriented approach may reduce conflicts between network operators and contents and application providers.

Keywords: Network neutrality, End user perspective, Conjoint analysis

JEL Classification: L5, L8, L9

Suggested Citation

Nam, Changi and Lee, Hong-kyu and Kim, Seongcheol and Kim, Taehee, Network Neutrality Debate: An End User's Perspective (March 31, 2011). International Telecommunications Policy Review, Vol. 18, No. 1, 2011, Available at SSRN: https://ssrn.com/abstract=1832922

Changi Nam (Contact Author)

Korea Advanced Institute of Science and Technology (KAIST) ( email )

373-1 Kusong-dong
Yuson-gu
Taejon 305-701, 130-722
Korea, Republic of (South Korea)

Hong-kyu Lee

Korea Advanced Institute of Science and Technology (KAIST) ( email )

373-1 Kusong-dong
Yuson-gu
Taejon 305-701, 130-722
Korea, Republic of (South Korea)

Seongcheol Kim

Korea University ( email )

1 Anam-dong 5 ka
Seoul, 136-701
Korea, Republic of (South Korea)

Taehee Kim

Hynix Semiconductor Inc. ( email )

Icheon
Korea, Republic of (South Korea)

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