Managerial Valuation of Applicant Credentials and Personal Traits in Hiring Decisions

44 Pages Posted: 9 May 2011  

James R. Jones

Illinois State University - Katie Insurance School

Catherine Y. Co

University of Nebraska at Omaha - Department of Economics

James Harter

The Gallup Organization

Myeong-Su Yun

Inha University - Department of Economics; IZA Institute of Labor Economics

Abstract

We study how managers value applicant credentials and personal traits in hiring decisions. Using the ordered probit model, we confirm previous results -managers rank applicant traits higher than credentials. However, we also uncover patterns not previously observed - managerial valuations of some of these characteristics are dependent on managers' perception of the overall state of the economy, on firm and immediate workplace characteristics, and on managers' personal characteristics. Manager valuations of credentials vary with a large number of factors; this is not so for applicant personal traits. This is not surprising as most managers view the five traits considered "as extremely important."

Keywords: personality, credentials, hiring practices, ordered probit

JEL Classification: J29, M12, C21

Suggested Citation

Jones, James R. and Co, Catherine Y. and Harter, James and Yun, Myeong-Su, Managerial Valuation of Applicant Credentials and Personal Traits in Hiring Decisions. IZA Discussion Paper No. 5684. Available at SSRN: https://ssrn.com/abstract=1835324

James R. Jones

Illinois State University - Katie Insurance School ( email )

Normal, IL 61790
United States

Catherine Yap Co

University of Nebraska at Omaha - Department of Economics ( email )

College of Business Administration
60th and Dodge Streets
Omaha, NE 68182
United States
402-554-2805 (Phone)
402-554-3747 (Fax)

James Harter

The Gallup Organization ( email )

Washington, DC 20004
United States

Myeong-Su Yun

Inha University - Department of Economics ( email )

253 Yonghyun-dong
Nam-gu Incheon 402-751
+82 32 860-7779 (Phone)

HOME PAGE: http://sites.google.com/site/myeongsuyun

IZA Institute of Labor Economics

P.O. Box 7240
Bonn, D-53072
Germany

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