Issues and Perspectives on Retail Productivity
Journal of Retailing, Vol. 60, No. 3, pp. 107-129, Fall 1984
23 Pages Posted: 8 Jun 2011
Date Written: 1984
Retail productivity continues to be of significant concern to many organizations across the country. However, the various perspectives in the literature often imply inconsistent definitions and measurementofkey productivity-related concepts. The thrust of this paper is to provide definitional and conceptual clarity to the area and to discuss some significant productivity measurement problems.
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