Managing Change: The Power of Mutual Trust and Respect in Business and Society

Abstract

Change management, which falls within the broader theoretical framework of social change, has been a perennially popular topic in the organizational effectiveness and management literature. Identifying the need for organization-wide change, and leading organizations through that change is widely recognized as one of the most critical and challenging responsibilities of organizational leadership. These responsibilities have become even more important in recent years as organizations are living through a time of tremendous sea changes. Globalization, the disruptive influence of new technologies, the emergence of e-business, and growing electronic connectivity among far-flung financial markets are all accelerating the pace of commerce throughout the world today - in virtually every industry. The present paper is an attempt to study the four principal aspects of change management: theoretical models and frameworks that reveal and guide organization members’ and researchers’ thinking about organization change, factors important to successful change management, and the outcomes and consequences of the change management process.

Keywords: social change, organizational effectiveness, disruptive influence

JEL Classification: A1