Collaborating Across Cultures: Cultural Metacognition & Affect-Based Trust in Creative Collaboration

66 Pages Posted: 9 Jun 2011 Last revised: 8 Jul 2012

See all articles by Roy Y. J. Chua

Roy Y. J. Chua

Harvard Business School, Organizational Behavior Unit

Michael Morris

Columbia Business School - Management

Shira Mor

Columbia University

Date Written: March 20, 2012

Abstract

We propose that managers’ awareness of their own and others’ cultural assumptions (cultural metacognition) enables them to develop affect-based trust in their relationships with people from different cultures, enabling creative collaboration. Study 1, a multi-rater assessment of managerial performance, found that managers higher in metacognitive cultural intelligence (CQ) were rated as more effective in intercultural creative collaboration by managers from other cultures. Study 2, a social network survey, found that managers lower in metacognitive CQ engaged in less sharing of new ideas in their intercultural ties but not intracultural ties. Study 3 required participants to work collaboratively with a non-acquaintance from another culture and found that higher metacognitive CQ engendered greater idea sharing and creative performance, so long as they were allowed a personal conversation prior to the task. The effects of metacognitive CQ in enhancing creative collaboration were mediated by affect-based trust in Studies 2 and 3.

Keywords: Intercultural Relations, Creativity, Trust, Culture, Metacognition

Suggested Citation

Chua, Roy Y. J. and Morris, Michael W. and Mor, Shira, Collaborating Across Cultures: Cultural Metacognition & Affect-Based Trust in Creative Collaboration (March 20, 2012). Organizational Behavior and Human Decision Processes, Forthcoming; Harvard Business School Research Paper No. 1861054. Available at SSRN: https://ssrn.com/abstract=1861054 or http://dx.doi.org/10.2139/ssrn.1861054

Roy Y. J. Chua (Contact Author)

Harvard Business School, Organizational Behavior Unit ( email )

Soldiers Field
Boston, MA 02163
United States

Michael W. Morris

Columbia Business School - Management ( email )

3022 Broadway
New York, NY 10027
United States
212-854-2296 (Phone)

HOME PAGE: http://www.michaelwmorris.com

Shira Mor

Columbia University ( email )

3022 Broadway
New York, NY 10027
United States

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