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The Status of Consumers in European Liberalisation Directives

YEARBOOK ON CONSUMER LAW, pp. 67-106, 2009

33 Pages Posted: 12 Jun 2011  

Paul Nihoul

Université Catholique de Louvain

Date Written: June 11, 2009


Europe has gone through a wave of liberalisation in the last two decades. Measures were first adopted to that effect in the telecommunications sector, which has since then become the sector of electronic communications. They were extended, afterwards, in their substance, to other economic activities with similar characteristics (the so called ‘public utilities’).

An important issue in consumer policy is whether these measures have done any good to consumers. The latter are often mentioned in the preamble to these instruments. Somehow, they form part of the ‘justification tool kit’ put forward by the European Commission to advance the liberalisation agenda. But what is concretely their situation in the liberalisation era?

Keywords: Consumer, consumer protection, liberalisation, competition, antitrust, regulated sector, regulation, telecommunications, electronic communications

JEL Classification: D18, K20, K21, K23, L43, L96

Suggested Citation

Nihoul, Paul, The Status of Consumers in European Liberalisation Directives (June 11, 2009). YEARBOOK ON CONSUMER LAW, pp. 67-106, 2009. Available at SSRN:

Paul Nihoul (Contact Author)

Université Catholique de Louvain ( email )

Place Montesquieu, 3
Louvain-la-Neuve, 1348

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