Explaining Team Performance Through Conflict Patterns Over Time

56 Pages Posted: 27 Jun 2011 Last revised: 2 Jul 2011

See all articles by Ana Margarida Passos

Ana Margarida Passos

University Institute of Lisbon (IUL) - CIES-IUL, ISCTE (Centre for Research and Studies in Sociology)

Susana Isabel Martelo Zurga

affiliation not provided to SSRN

Nelson Ramalho

affiliation not provided to SSRN

António Caetano

ISCTE-IUL

Date Written: June 24, 2011

Abstract

This study aims to analyze the development patterns of intragroup conflict over time (task conflict, relationship conflict and process conflict) and to investigate whether these different patterns influence team overall performance. It was expected that high performance team have, over time, a distinct pattern of intragroup conflict from average and low performance teams. The participants of this study consisted of 101 teams who participated in a management competition for five weeks. The participants answered two different surveys during the competition. Results revealed that with regard to relationship conflict and process conflict, high performance teams were significantly different from low performance teams. For task conflict, there were no significant differences between teams. Moreover, ANOVA with repeated measures revealed the existence of a stable pattern of intragroup conflict over time, regardless teams’ final performance. In our view, these results suggest the importance that the first moments of interaction have to team overall performance. Planning activities to guide team accomplishment and planning the way team will work together seem to be crucial to future successful performance of team work.

Keywords: Intragroup conflict, Temporal perspective, Team performance

Suggested Citation

Passos, Ana Margarida and Zurga, Susana Isabel Martelo and Ramalho, Nelson and Caetano, António, Explaining Team Performance Through Conflict Patterns Over Time (June 24, 2011). IACM 24TH Annual Conference Paper. Available at SSRN: https://ssrn.com/abstract=1872164 or http://dx.doi.org/10.2139/ssrn.1872164

Ana Margarida Passos (Contact Author)

University Institute of Lisbon (IUL) - CIES-IUL, ISCTE (Centre for Research and Studies in Sociology) ( email )

Complexo Indeg/Iscte
Av. Professor Anibal Bettencourt
Lisboa, 1600-189
Portugal

Susana Isabel Martelo Zurga

affiliation not provided to SSRN ( email )

Nelson Ramalho

affiliation not provided to SSRN ( email )

António Caetano

ISCTE-IUL

Av. das Forças Armadas
Lisboa, 1649-026
Portugal

Here is the Coronavirus
related research on SSRN

Paper statistics

Downloads
92
Abstract Views
984
rank
290,232
PlumX Metrics