How Do I Trust Thee? Dynamic Trust Profiles and Their Individual and Social Contextual Determinants

Posted: 27 Jun 2011

See all articles by Ashley Fulmer

Ashley Fulmer

National University of Singapore (NUS)

Michele Joy Gelfand

University of Maryland

Date Written: 2011

Abstract

Levels of trust in a social relationship can fluctuate over time. However, few studies have directly examined the different trust decisions involved as the relationship evolves and delineated the various trust patterns that arise from these decisions. Our analysis examined the chief concerns in trust decisions during the phases of trust formation, dissolution, and restoration. These trust decisions across phases give rise to trust profiles, which have not been identified in the literature before. We focused on how individual and social contextual factors affect these patterns. Our model highlights the need to consider multiple trust phases both theoretically and empirically to offer a more holistic understanding of how trust unfolds in social relationships.

Suggested Citation

Fulmer, Ashley and Gelfand, Michele Joy, How Do I Trust Thee? Dynamic Trust Profiles and Their Individual and Social Contextual Determinants (2011). IACM 24th Annual Conference Paper. Available at SSRN: https://ssrn.com/abstract=1872905 or http://dx.doi.org/10.2139/ssrn.1872905

Ashley Fulmer (Contact Author)

National University of Singapore (NUS) ( email )

Bukit Timah Road 469 G
Singapore, 117591
Singapore

Michele Joy Gelfand

University of Maryland ( email )

1142 Biology-Psychology Building
College Park, MD 0742-4411
United States
301 405 6972 (Phone)

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