Tacit Knowledge Management Networks and its Implication in Organisational Prosperity

Qualcon Conference Proceedings, 2004

8 Pages Posted: 4 Jul 2011

See all articles by Susu Nousala

Susu Nousala

Aalto University; University of Melbourne

Sabu John

RMIT University - School of Aerospace, Mechanical and Manufacturing Engineering

Date Written: 2004

Abstract

This paper will examine the importance of the impact between organisations when geographically dispersed groups attempt to collaborate through comparative projects. These types of projects often involve the development and transfer tacit concepts, which are difficult to homogeneously or identify, (much less in a comparative manner) where multi-cultural and multi-disciplinary comparisons are also concurrent considerations, and where quality and standards are seen as perhaps secondary to the process at hand. This was an international case study, an Australian pre-testing pilot survey for the OECD survey international comparative study of knowledge management in the private sector. A comparative international case study was identified as an approach for carrying out an examination of knowledge management, tacit knowledge management and tacit networking. Another aspect to consider for the investigation was what impact might knowledge management or tacit knowledge management have on the quality of the process itself, the sustainability and the quality of the process or project on the organisation as a whole. The discussion of this case study included the comparative background, experiences and outcomes of the other studies involved. This work yielded outcomes from the dynamics between the relevant relationships, and the intent was to develop a model. The relevance of a model and its meaning would be investigated, in relation to sustainability or at the very least an understanding of it. The case study had two other differing aspects which included, the individual work group and (which was geographically dispersed) and the relationship of this group to the survey participants. Although the approach of the work itself would be through a more formal statistical survey, what was particularly interesting in regards to knowledge management research, was the possibility of this “working group” being viewed as a community of practice (COP) Each member of the working group was in effect a gatekeeper, who attended the meetings and negotiated the standards and qualities his or her country/organisation, with the view to making the process as sustainable as possible. Without this input of quality of process, it would not have been possible to sustain the process to the end. This paper investigates the importance of tacit networking, and how this phenomena takes place. Finally, the importance of quality systems thinking, which supports sustainability and good quality tacit networking will be highlighted

Suggested Citation

Nousala, Susu and John, Sabu, Tacit Knowledge Management Networks and its Implication in Organisational Prosperity (2004). Qualcon Conference Proceedings, 2004. Available at SSRN: https://ssrn.com/abstract=1878588

Susu Nousala (Contact Author)

Aalto University ( email )

P.O. Box 21210
Aalto, FI-00076
Finland

University of Melbourne ( email )

Parkville
Melbourne, 3000
Australia

Sabu John

RMIT University - School of Aerospace, Mechanical and Manufacturing Engineering ( email )

Bundoora East, Victoria
Australia

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