Mobile Banking in New Zealand

13 Pages Posted: 22 Aug 2011 Last revised: 3 Jan 2012

See all articles by Claire D. Matthews

Claire D. Matthews

Massey University - School of Economics and Finance

Warrick Ralston

Massey University - School of Economics and Finance

Date Written: August 22, 2011

Abstract

This paper explores the use of mobile banking in New Zealand, and considers whether the trends are similar to those in other countries. An online survey was used to collect data on the prevalence and acceptance of mobile banking. The results indicate there is a demand for mobile banking in New Zealand, but there are barriers to its uptake that are similar to those elsewhere.

Keywords: Mobile banking, Banking technology, New Zealand

JEL Classification: D14, G21, O33

Suggested Citation

Matthews, Claire D. and Ralston, Warrick, Mobile Banking in New Zealand (August 22, 2011). 24th Australasian Finance and Banking Conference 2011 Paper, Available at SSRN: https://ssrn.com/abstract=1914337 or http://dx.doi.org/10.2139/ssrn.1914337

Claire D. Matthews (Contact Author)

Massey University - School of Economics and Finance ( email )

Private Bag 11-222
Palmerston North, 30974
New Zealand

Warrick Ralston

Massey University - School of Economics and Finance ( email )

Private Bag 11-222
Palmerston North, 30974
New Zealand

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