Can We Teach Emotional Intelligence
22 Pages Posted: 24 Aug 2011
Date Written: October 1, 2009
We conduct a field experiment to test whether (and how) emotional intelligence can be taught effectively in a short course. We randomly assign MBA students to an emotional intelligence course, a resiliency course, and a “placebo” course. We compare their emotional intelligences, as measured by the MSCEIT, before and after the sixteen-hour course. We find that students in the emotional intelligence course increase their MSCEIT score by 5 standard score points, students in the resiliency course by 4 standard score points, while students in the placebo course show no change. Furthermore, in the emotional intelligence course this improvement is positively related to class attendance. Students who never missed class increase their MSCEIT score by 10 standard score points.
Keywords: emotional intelligence, MSCEIT, resiliency
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