In the Eyes of the Beholder? The Role of Dispositional Trust in Judgments of Procedural Fairness

51 Pages Posted: 25 Aug 2011

See all articles by Joel Brockner

Joel Brockner

Columbia Business School

Emily Bianchi

affiliation not provided to SSRN

Date Written: November 15, 2010

Abstract

Previous research on the antecedents of procedural fairness judgments has focused primarily on situational factors. We suggest that dispositional tendencies also affect perceptions of procedural fairness. Converging evidence from three studies showed that people’s general propensity to trust others was positively related to their fairness perceptions. Study 3 also found that the positive relationship between dispositional trust and perceived procedural fairness emerged even when participants received identical procedural fairness information, suggesting that the relationship between dispositional trust and fairness was not simply explained by the possibility that those who are more trusting were actually treated more fairly. Study 3 also showed that dispositional trust in particular was predictive of procedural fairness perceptions whereas other individual difference variables reflecting positivity were not.

Keywords: Procedural fairness, dispositional trust, individual differences, job satisfaction, organizational commitment

Suggested Citation

Brockner, Joel and Bianchi, Emily, In the Eyes of the Beholder? The Role of Dispositional Trust in Judgments of Procedural Fairness (November 15, 2010). Available at SSRN: https://ssrn.com/abstract=1916241 or http://dx.doi.org/10.2139/ssrn.1916241

Joel Brockner (Contact Author)

Columbia Business School ( email )

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Emily Bianchi

affiliation not provided to SSRN ( email )

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