Governing Complex Social Production in the Internet: The Emergence of a Collective Capability in Wikipedia

25 Pages Posted: 12 Sep 2011

See all articles by Aleksi Aaltonen

Aleksi Aaltonen

University of Warwick - Warwick Business School

Giovan Francesco Lanzara

University of Bologna

Date Written: September 12, 2011

Abstract

In this paper we propose a theoretical framework to understand the evolving governance of internet-mediated social production. Specifically, we focus on the emergence of a collective capability that integrates knowledge relevant to large-scale production and coordination. Focusing on one of the most popular websites and reference tools, Wikipedia, we undertake an exploratory theoretical analysis to clarify the structure and mechanisms driving the endogenous change of a massive social production system. We argue that the standard transactions costs approach underpinning many extant analyses is an insufficient framework for unpacking the evolutionary character of governance. The evolution of Wikipedia and its shifting modes of governance can be better framed as a process of building a collective capability of editing and managing a new kind of encyclopaedia. By applying cluster analysis we then submit six propositions derived from this framework to a preliminary empirical testing in order to assess the morphological development of Wikipedia.

Keywords: social production, governance, Wikipedia, Capability Theory, knowledge integration, cluster analysis

JEL Classification: D23, O30

Suggested Citation

Aaltonen, Aleksi and Lanzara, Giovan Francesco, Governing Complex Social Production in the Internet: The Emergence of a Collective Capability in Wikipedia (September 12, 2011). Available at SSRN: https://ssrn.com/abstract=1926138 or http://dx.doi.org/10.2139/ssrn.1926138

Aleksi Aaltonen (Contact Author)

University of Warwick - Warwick Business School ( email )

Coventry CV4 7AL
United Kingdom

Giovan Francesco Lanzara

University of Bologna ( email )

Piazza Scaravilli 2
Bologna, 40100
Italy

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