47 Pages Posted: 14 Sep 2011
Date Written: September 12, 2011
Although consumers increasingly use online communities for various activities, little is known regarding how participation in them affects individuals’ decision making strategies. Through a series of field and laboratory studies, we demonstrate that participation in an online community increases risk seeking tendency of individuals in financial decisions and behaviors. Our results reveal that participation in an online community leads consumers to perceive support from other members, that is they believe they will be helped by other community members should difficulties arise. Such a perception leads online community members to make riskier financial decisions than non-participants. We also discover a boundary condition to the effect: online community members are more risk seeking only when they have relatively strong ties with other members; when ties are weak, they exhibit similar risk preferences as non-members.
Keywords: Online Community Participation, Risk Preferences, Risky Financial Behavior
Suggested Citation: Suggested Citation
Zhu, Rui and Dholakia, Utpal M. and Chen, Xinlei and Algesheimer, René, Does Online Community Participation Foster Risky Financial Behavior? (September 12, 2011). Available at SSRN: https://ssrn.com/abstract=1926478 or http://dx.doi.org/10.2139/ssrn.1926478