Critical Success Factors Used as Consensus Tools in Software Development Projects (Les Facteurs Cles de Succes Outils de Consensus Dans les Projets Informatiques) (in French)

Revue Internationale en Gestion et Management de Projets, Vol. 3, No. 1, pp. 75-120, 1996

46 Pages Posted: 19 Sep 2011 Last revised: 20 Oct 2011

See all articles by Francine Vachon

Francine Vachon

Brock University,Goodman School of Business

Didier Urli

University of Quebec at Rimouski

Date Written: June 1, 1996

Abstract

This field study examines how Critical Success Factors can be used as a consensus-building tool during the requirements analysis stage of a software development project. First, an exhaustive list of CFS was collected from the design and from a group of users. Based on their answers, a questionnaire asking each participant to rate the importance of each CFS. Significant differences were found between the two groups. Participants were also asked to assign a relative weight to each CFC. Consensus-building software was used to assign a global weight for each CFS. This allowed the researchers to build a consensual set of Critical Success Factors for both the designers and the users.

Note: Downloadable document is in French.

Keywords: Critical Success Factors, Software Development Project, Users, Development Team

JEL Classification: C42, C44, D23, M1, O33

Suggested Citation

Vachon, Francine and Urli, Didier, Critical Success Factors Used as Consensus Tools in Software Development Projects (Les Facteurs Cles de Succes Outils de Consensus Dans les Projets Informatiques) (in French) (June 1, 1996). Revue Internationale en Gestion et Management de Projets, Vol. 3, No. 1, pp. 75-120, 1996 , Available at SSRN: https://ssrn.com/abstract=1930470

Francine Vachon (Contact Author)

Brock University,Goodman School of Business ( email )

1812 Sir Isaak Brock Way
St. Catharines, Ontario L2S 3A1
Canada
9056885550 (Phone)
9053785723 (Fax)

HOME PAGE: http://brocku.ca/goodman/faculty-research/faculty-directory/francine-vachon/

Didier Urli

University of Quebec at Rimouski ( email )

300, allée des Ursulines
Rimouski, Quebec G5L 3A1
Canada

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