Online Dispute Resolution: Technology Takes a Place at the Table
Negotiation Journal, Vol. 20, p. 129, 2004
7 Pages Posted: 17 Feb 2012
Date Written: January 1, 2004
This is a review essay of two books on the advent of online dispute resolution. Ethan Katsh, Janet Rifkin, and Colin Rule recognize that technology is changing not only lives, but also entire cultures. In their books, Online Dispute Resolution: Resolving Disputes in Cyberspace (Katsh and Rifkin) and Online Dispute Resolution for Business (Rule), they explain how and why the Internet is changing the world of alternative dispute resolution.
Keywords: Online dispute resolution, online, dispute, Internet, cyberspace, alternative dispute
Suggested Citation: Suggested Citation