When the Early Bird Catches the Worm: The Impact of Training in Retail

31 Pages Posted: 23 Oct 2011

See all articles by Christiane Hinerasky

Christiane Hinerasky

affiliation not provided to SSRN

Rene Fahr

University of Paderborn; IZA Institute of Labor Economics

Abstract

We econometrically evaluate the performance effects of a six month e-learning programme in a large retail chain with monthly data on sales revenue, for four years using panel regressions. Participants in early cohorts show positive performance effects during training periods that depreciate afterwards. We conclude that offering training on a voluntary basis leads participants with the highest expected idiosyncratic gains and the highest talent to self-select into early participation. As performance effects already unfold during training, our findings put forward the importance of continuous training with close coaching unlike single training incidences.

Keywords: evaluation, company training, e-learning, average treatment effect, average treatment effect on the treated, selection effect, continuous learning, continuous vocational training

JEL Classification: C31, C33, J24, M53

Suggested Citation

Hinerasky, Christiane and Fahr, Rene, When the Early Bird Catches the Worm: The Impact of Training in Retail. IZA Discussion Paper No. 6037. Available at SSRN: https://ssrn.com/abstract=1948033

Christiane Hinerasky (Contact Author)

affiliation not provided to SSRN

No Address Available

Rene Fahr

University of Paderborn ( email )

Warburger Str. 100
D-33098 Paderborn
Germany
+49 5251 60 3692 (Phone)

HOME PAGE: http://www.quantitative-cg.de

IZA Institute of Labor Economics

P.O. Box 7240
Bonn, D-53072
Germany
+49 228 38 94 0 (Phone)
+49 228 38 94 510 (Fax)

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