Flexible Working and Performance: A Systematic Review of the Evidence for a Business Case

23 Pages Posted: 5 Nov 2011

See all articles by Lilian M. de Menezes

Lilian M. de Menezes

affiliation not provided to SSRN

Clare Kelliher

Cranfield University - School of Management

Date Written: December 2011

Abstract

Interest in the outcomes of flexible working arrangements (FWAs) dates from the mid‐1970s, when researchers attempted to assess the impact of flexitime on worker performance. This paper reviews the literature on the link between FWAs and performance‐related outcomes. Taken together, the evidence fails to demonstrate a business case for the use of FWAs. This paper attempts to explain the findings by analysing the theoretical and methodological perspectives adopted, as well as the measurements and designs used. In doing so, gaps in this vast and disparate literature are identified, and a research agenda is developed.

Suggested Citation

de Menezes, Lilian M. and Kelliher, Clare, Flexible Working and Performance: A Systematic Review of the Evidence for a Business Case (December 2011). International Journal of Management Reviews, Vol. 13, Issue 4, pp. 452-474, 2011, Available at SSRN: https://ssrn.com/abstract=1955099 or http://dx.doi.org/10.1111/j.1468-2370.2011.00301.x

Lilian M. De Menezes (Contact Author)

affiliation not provided to SSRN ( email )

Clare Kelliher

Cranfield University - School of Management ( email )

Bedfordshire, MK43 0AL
United Kingdom

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