A Multi-Actor Analysis of the QoE Environment

9th Conference of Telecommunications Internet and Media Techno Economics (CTTE) 2010, Ghent, Belgium, June 7-9, 2010

Posted: 17 Nov 2011

See all articles by Tobias Heger

Tobias Heger

University of Potsdam - Innovation Management and Entrepreneurship; EIT ICT Labs Germany GmbH

Mario Kind

Deutsche Telekom AG - Deutsche Telekom Laboratories

Thomas Monath

Independent

Date Written: June 7, 2010

Abstract

The concept of Quality of Experience (QoE) comprises quality as perceived by the end user . The implementation of technologies that allow to provide a high and constant level of QoE involves an extensive network of actors, each having its own strategy and chasing different goals. This paper analyses the varying objectives of the actors by applying the multi-actor multi-issue method MACTOR.

Keywords: MACTOR, multi-actor multi-issue analysis, quality of experience

JEL Classification: C53, Q33

Suggested Citation

Heger, Tobias and Kind, Mario and Monath, Thomas, A Multi-Actor Analysis of the QoE Environment (June 7, 2010). 9th Conference of Telecommunications Internet and Media Techno Economics (CTTE) 2010, Ghent, Belgium, June 7-9, 2010, Available at SSRN: https://ssrn.com/abstract=1958502

Tobias Heger (Contact Author)

University of Potsdam - Innovation Management and Entrepreneurship ( email )

Potsdam
Germany
+49 30 3450 6690 123 (Phone)

HOME PAGE: http://www.uni-potsdam.de/ime/index.html

EIT ICT Labs Germany GmbH ( email )

Ernst-Reuter-Platz 7
Berlin, 10115
Germany
+49 30 3450 6690 123 (Phone)
+49 30 3450 6690 102 (Fax)

HOME PAGE: http://www.eitictlabs.eu/about-us/nodes-co-location-centres/berlin/

Mario Kind

Deutsche Telekom AG - Deutsche Telekom Laboratories ( email )

Berlin
Germany

Thomas Monath

Independent ( email )

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