Why Do Emotionally Intelligent People Have Positive Work Attitudes? The Mediating Role of Situational Judgment Effectiveness

11 Pages Posted: 16 Nov 2011

See all articles by Daejeong Choi

Daejeong Choi

University of Melbourne

In‐Sue Oh

Temple University - Department of Human Resource Management

Russell P. Guay

University of Northern Iowa

Date Written: December 2011

Abstract

Although research on emotional intelligence (EI) has shown that EI is positively associated with successful work outcomes, little is known about why this is true. The present study hypothesized and tested the intervening process of situational judgment effectiveness (SJE) in the relationships between EI and work attitudes. Using survey responses from 288 employees in South Korea, we found that EI was positively associated with SJE and work attitudes (job satisfaction and organizational commitment), and that the relationships between EI and the work attitudes were partially mediated by SJE. Overall, our finding has incremental contribution to the EI and work attitudes literatures by demonstrating that SJE plays an important role in understanding the EI–work attitudes relationship.

Suggested Citation

Choi, Daejeong and Oh, In-Sue and Guay, Russell P., Why Do Emotionally Intelligent People Have Positive Work Attitudes? The Mediating Role of Situational Judgment Effectiveness (December 2011). International Journal of Selection and Assessment, Vol. 19, No. 4, December 2011. Available at SSRN: https://ssrn.com/abstract=1960379 or http://dx.doi.org/10.1111/j.1468-2389.2011.00564.x

Daejeong Choi (Contact Author)

University of Melbourne ( email )

In-Sue Oh

Temple University - Department of Human Resource Management ( email )

1801 Liacouras Walk
Alter Hall 343
Philadelphia, PA 19122
United States

HOME PAGE: http://www.fox.temple.edu/mcm_people/in-sue-oh/

Russell P. Guay

University of Northern Iowa

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