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What Can Branchless Banking Do to Advance the Field, and What Can it Not Do? From Mobile Banking to Point of Service

Microcredit Summit 2011, November 2011

20 Pages Posted: 7 Dec 2011  

Claire Alexandre

Bill and Melinda Gates Foundation

Date Written: November 15, 2011

Abstract

Branchless Banking allows customers to access financial services beyond bank branches and thereby holds the promise of addressing two major hurdles to financial inclusion: lack of proximity and high costs. It builds on the sustained development of mobile telecommunications which makes it possible for the banking sector to embrace indirect distribution and for new mobile money services to reach otherwise unbanked customers. Banking beyond branches means newer partnerships to help poor people address the pain point of cash: by having better access to electronic transactions, access to all formal financial services becomes more convenient.

Keywords: Branchless Banking, mobile money, agent banking, financial inclusion

Suggested Citation

Alexandre, Claire, What Can Branchless Banking Do to Advance the Field, and What Can it Not Do? From Mobile Banking to Point of Service (November 15, 2011). Microcredit Summit 2011, November 2011. Available at SSRN: https://ssrn.com/abstract=1968653

Claire Alexandre (Contact Author)

Bill and Melinda Gates Foundation ( email )

P.O. Box 23350
Seattle, WA 98102
United States

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