'Real Time' Strategies for Relational Conflict

International Bar Association, Vol. 3, No.1, 2007

5 Pages Posted: 8 Jan 2012

See all articles by Thomas Stipanowich

Thomas Stipanowich

Pepperdine University Caruso School of Law

Date Written: July 6, 2007


The emergence of mediation and other informal approaches for the efficient, effective resolution of conflict represent opportunities for “thin-slicing” that are revolutionizing public and private dispute resolution. They are also challenging the primacy of litigation and arbitration with their emphasis on extensive information exchange and weighty procedure. Today, more and more disputants and counsel are recognizing that less is usually more — especially when the emphasis is on maintaining relationships or relational systems. The need for speedy and effective intervention has promoted the evolution of a wide range of strategies in very different relational settings, from integrated conflict systems in the workplace to point-of-service ombuds in hospitals to expedited dispute resolution on construction projects. Although different in various ways, these strategies are all aimed at resolution of conflict within the relationship, in “Real Time.”

Keywords: thin-slicing, conflict resolution, real-time approaches, mediation, arbitration, employment, ombuds, rights-based, integrated workplace systems, health care, construction, dispute review board

Suggested Citation

Stipanowich, Thomas, 'Real Time' Strategies for Relational Conflict (July 6, 2007). International Bar Association, Vol. 3, No.1, 2007, Available at SSRN: https://ssrn.com/abstract=1980792

Thomas Stipanowich (Contact Author)

Pepperdine University Caruso School of Law ( email )

24333 Baxter Drive
Malibu, CA 90265
United States
310-506-4389 (Phone)
310-506-4437 (Fax)

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