Effect of Government Incentives on Computerisation in Small Business

European Journal of Information Systems, Vol. 3, No. 3, pp.191–206, 1994

16 Pages Posted: 17 Jan 2012 Last revised: 23 Oct 2013

See all articles by Chee-Sing Yap

Chee-Sing Yap

affiliation not provided to SSRN

James Y.L. Thong

HKUST Business School

K. S. Raman

affiliation not provided to SSRN

Date Written: January 16, 2012

Abstract

This study examines the impact of a government incentive programme on computerisation in small businesses in Singapore. It compares the computerisation experience of 40 small businesses which have participated in the programme with that of 40 small businesses which have computerised without government assistance. The main finding is that participation in a government computerisation programme does not result in more effective information systems. However, there is evidence to show that government incentives, in the form of subsidies, low-interest loans, seminars and technical expertise, lower the barriers to computerisation and make it more attractive to small businesses that would otherwise lack the financial resources and technical expertise to computerise. Some possible explanations of the findings are provided.

Keywords: small business, computerization, information technology, program evaluation

Suggested Citation

Yap, Chee-Sing and Thong, James Y.L. and Raman, K. S., Effect of Government Incentives on Computerisation in Small Business (January 16, 2012). European Journal of Information Systems, Vol. 3, No. 3, pp.191–206, 1994, Available at SSRN: https://ssrn.com/abstract=1985831

Chee-Sing Yap

affiliation not provided to SSRN ( email )

James Y.L. Thong (Contact Author)

HKUST Business School ( email )

Clear Water Bay
Kowloon
Hong Kong

HOME PAGE: http://jthong.people.ust.hk/

K. S. Raman

affiliation not provided to SSRN ( email )

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